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Customer Feedback Customer Feedback

At we are committed to making your visit as easy and straightforward as possible. This doesn’t end when you have paid your money, we strive to achieve the very best after sales service that we possibilly can. Here is a selection of comments made by satisfied customers.......

Latest Feedback:

Date: 28th October 2016
Just a very wonderful response to my request to speed up the medal for the Merchant Navy for my old pal. He is delighted: - many thanks for your rapid response.
Customer: J A Clark

Date: 28th October 2016
Thank you one and all for the wonderful job in mounting my full size medals.
Customer: T J Foe

Date: 14th June 2016
Could I thank your staff for the speedy response in pinning my medals which I only sent in on the 1st June and now have back to wear at the Armed Forces Parade. Thank you very much.
Customer: W Orr

Date: 2nd June 2016
Just received my Grandfathers medals Im so pleased, they look fantastic. I just wanted to thank-you for your great customer service.
Customer: Tom

Date: 20th May 2016
The framed medals arrived safely and I am really pleased with the result which is excellent. I will be in touch shortly to get another of my relation’s medals mounted in a similar way.
Customer: Rich

Date: 18th May 2016
We have received our order, and I just wanted to say thank you so much, they are perfect! I have to say my husband had tears in his eyes when he saw the three of them (of pride and happiness I might add) - please thank everyone concerned, from the mounting through to whomever managed to clean up the photograph reprint, it is all beyond our expectations! G McCombie
Customer: G McCombie

Date: 8th May 2016
The parcel arrived today. Thank you so much it’s just perfect. PLEASE THANK ALL THOSE INVOLVED FOR THE EARLY DELIVERY.
Customer: A Davis

Date: 17th May 2016
About two weeks ago I got my medals framed and I just want to say a huge thanks! They look so beautiful and well looked after. The frame really makes my grandad’s medals stand out and well presented. Thank you so much for your love and detail into cleaning and restoring them, you have made my family so proud and happy to see them framed on the wall.
Customer: S Thomas

Date: 9th May 2016
Thank you for your prompt service in arranging a replacement item. Again I receive service beyond comparison, and this fact will be mentioned on the regimental and home HQ web sites.
Customer: B Shelley

Date: 9th March 2016
Just to say a big thank you to you and the company for such excellent customer services. I placed an order on the Thursday 25th and received the order today, Monday 29th.
Customer: G Morrison

Date: 22nd December 2015
Just wanted to say my framing arrived yesterday and Im absolutely delighted with it - so just wanted to pass on my thanks to you and the framer and the rest of the team!
Customer: R Fisher

Date: 15th December 2015
I have received my order of two picture frames today. I just wanted to thank you for the very efficient service I have received from your firm. I was also delighted with the quality of the frames.
Customer: V A Denning

Date: 8th December 2015
I would like to thank you from the bottom of my heart. Please will you convey my sincere thanks to the appropriate people for their determination to provide an incredible caring service.
Customer: J Dowell

Date: 1st December 2015
I would like to thank you all for a brilliant and prompt service. I have never got great service like this before, the medals and frame look fantastic. Your team can all be proud so thanks again.
Customer: E Williams

Date: 6th Ocotober 2015
I have just taken delivery of my framed medal collection. It looks fantastic with the pencil sketch and brass plate. The medals themselves have been beautifully brought back to their original condition. I couldnt be happier with the result.
Customer: Mr C Dart

Date: 5th Ocotober 2015
Thank you for all your help and the order sent to us promptly
Customer: F Edwards

Date: 29th September 2015
I would like to thank your company AWARD for the fantastic service that your team provided. The goods that I purchased was of the highest quality.
Customer: A Scutcher

Date: 6th September 2015
The quality of your products continue to be outstanding and I am delighted with both the flags and the very sensitive and poignant CD. Your member of staff was so kind and so professionally helpful that it made a really refreshing change.
Pleased Customer

Date: April 2015
I cannot begin to tell you how pleased I am with your work. Thank you so very much.
Customer: G R Steele

Date: 23rd March 2015
Thank you for your prompt service, very impressive! The POW Medal is excellent & the engraving perfect. Well done!

Date: 2nd March 2015
Just to confirm that the medals etc. arrived safely and in good time. Thank you for your co-operation and usual excellent service.
Customer:Brian Victor Chamen - Wallis (RAF ret`d)
Chair. RAF Marham Veterans Assoc.

Date: 2nd March 2015
I received my father’s replica medals today and extremely pleased with the finished product. I would like to take the opportunity and congratulate “Award Productions Ltd; “ and their staff for the excellent service in both producing an excellent product and responding timeously to my queries before and up to receiving the medals. “Thank You” Best Wishes to you all.
Customer: Allan H McLelland BEM

Date: 2nd March 2015
I received my National Service medals on 31st December 2015. They are great. I am so pleased with the quality of design, personalized engraving and presentation. I did not realize how much this medal, officially recognizing my service sixty years ago, has meant to me. I feel now I can attend Remembrance Day ceremonies with my head held high, as a real vet and with pride. I cannot wait to show my son, daughter and grandchildren. Thank you so much.
Customer: Terry Gregory

Date: 2nd March 2015
Many thanks for the medals returned yesterday. They are very well done, and will be seeing the light of day at this years Cenotaph parade in November.
Customer: V. Hamshaw

Date: 2nd March 2015
My new miniature medals and boxes arrived yesterday (Tuesday) even though delivery had been promised by Thursday, so that was brilliant. The package was well wrapped, and the medals and containers were exactly what I wanted, and good value. Well done. Best regards for you and your business for 2015.
Customer: Ray Downton

Date: 2nd March 2015
All is safely gathered in. I would like to thank you very much indeed for the speedy and efficient manner that you kindly provided my engraved medals, presentation box and various other items including the most recently received Royal Marine Lapel Badge. Very many thanks and look forward to a continuing relationship with your excellent organisation. Kind regards
Customer: John Keeling

Date: 2nd March 2015
Just wanted to thank you for the lovely job you did on framing our first and second war medals for us. We were very impressed with service, speed and general all round knowledge and efficiency. As you may remember it touched us greatly and they already have pride of place. Thanks again
Customer: Mr and Mrs Willis, Essington Wolverhampton

Date: 2nd March 2015
Just a quickie to let you know that I have received the medals today. Very pleased with them and the service. May be contacting you regarding court mounting and/framing soon, if I can get the medals safely to UK. Once again Thank You
Customer: Terry Harris

Date: 2nd March 2015
I have received from my sister-in-law, a REME medal with my military details engraved thereon and this is by way of letting you know that I am highly delighted with the end result. I was speaking about this medal when my s-i-l was here on holiday recently, saying that I have been intending to make a purchase for some time, so upon her return to her home in Redditch, she promptly set the wheels in motion. My grateful thanks,
Customer: Roy Pitchford, Australia

Date: 23rd February 2015
I would like to say a massive THANK YOU so a outstanding service, the item is just perfect and was engraved and sent out in record time. We are going to be recommending you to everyone. Your communications are prime and staff on the phone are so helpful and friendly. Perfect from order to delivery once again a big thank you.
Customer:Mrs T Wall

Date: 26th December 2014
Thank you all so much for the replica WW1 medals. These have replaced my late fathers medals, sadly lost during a very difficult period in my families history. I feel reconnected now, your service is very much appreciated.
Customer:Trevor Davies

Date: 22nd December 2014
Received many thanks. It looks amazing
Customer:Mike Langley

Date: 22nd December 2014
The engraved tankard has just arrived. We are very pleased - and my son will be thrilled. Thank you for your excellent customer service.
Customer:Andrew Diprose

Date: 20th December 2014
I would just like to say thank you for such a lovely job. My wife and myself were speechless when we opened the parcel. I will definitely be using your services again in the future.
Customer:Chris Jackson

Date: 19th December 2014
Tankard arrived yesterday, really pleased Thanks
Customer:Sue King

Date: 18th December 2014
I just wanted to say that I have received my order today...and it is amazing! My dad is going to be thrilled with this on Christmas day! Thank you so much it looks so much better then what I expected! I would definitely recommend you to anyone! And will be ordering again soon!
Customer:Natasha Hadland

Date: 5th December 2014
I would like to thank you for the beautiful tankard I received a couple of days ago which I had ordered with a request for a delivery within two weeks if possible. It came within a week. Not only am I very grateful for the speedy delivery but also the attention given to my order. Needless to say I am keeping your catalogue close at hand for any further anniversaries with a uniform connection and I shall be recommending you to my colleagues.
Customer: Trevor Bishop

Date: 2nd December 2014
Just to let you know that the order arrived today and we are extremely pleased it. Thank you very much.
Customer: Shella

Date: 26th November 2014
The order was for a pen set required for a birthday gift on Sunday 23 November. I wondered if I had left it late but sure enough it was delivered on Tuesday 18 November and exactly as required. Many thanks to everyone concerned.
Customer: Mr Bridger

Date: 18th November 2014
I have received my RAF Shields. I never thought I could replace the St.Athen one I had again. They look great, thank you.
Customer: D Hatterman

Date: 14th November 2014
Thank you so much for getting the glasses here on time - yet again a great personal service from you and the team.
Customer: Flight Lieutenant Claire McDonnell

Date: 14th November 2014
My order has arrived, many thanks. It looks really great, and sure that dad will love it as he was so proud of his national service.
Customer: Paul Taylor

Date: 11th November 2014
thank you very much for getting my order to my mother before the weekend. She is over the moon with the result. The medals office only sent her, her WWII medals a couple of months ago and she is delighted. thank you very much for your service.
Customer: John Gregory

Date: 7th November 2014
Just to thank all the staff at Award productions to say I received my order in good time. I will now be able proudly to wear the medals on the 9th of November this special year. Representing my Grandfather Joseph h Hateley who was killed in France 15 of May 1915. In addition, my Fathers medal who was also named Joseph H Hateley who served during WW2.My best regards to you all
Customer: Joseph H Hateley

Date: 4th November 2014
I just wanted to thank you, Nicola and your firm for the wonderful job you have done for me on my medals.
Customer: Penny Clover

Date: 1st November 2014
Absolutely wonderful service, I received the medals a few days after your 08/10/2014 mail, and am now back in Northern Cyprus ready for Nov. 11th. I will make sure that our local RBL Branch is informed of your service. Thank you again,
Customer: K D Roberts

Date: 1st November 2014
I just wanted to say how pleased I am with the prompt service I have received. I had asked for the parcel to be delivered promptly and it was, within two days!
Customer: Susan Braddock

Date: 24th October 2014
The cufflinks have just been delivered and look great. I am sure my great nephew will be so pleased with his presents when we see him this evening. Thank you for such a wonderful customer service and I noticed the £10 refund is in my bank too. What an excellent company. You all deserve an AWARD!
Customer: Carol Butt

Date: 16th October 2014
A week or so ago I spoke to one of the ladies in the office and asked if it would be possible to send me an order within a couple of days. I was just writing to say thank you very much for being so responsive and doing such an excellent job. The parcel arrived on time, and the engraving looked superb. So, thank you!
Customer: Rich Knighton

Date: 15th October 2014
You have done a ‘stunning job’ on my medals.
Customer: Neil Shackleton

Date: 14th October 2014
The work and history on my fathers Merchant Service is exceptional, you have ‘illuminated’ my mothers memory of her late husband. ‘Thank you’ are two simple words, that hardly reflect what you have done. Please share with all the staff how you have brought a warm smile to my mother.
Customer: Mr Smith

Date: 11th October 2014
Just a note to thank you for completing my order. I am very happy.
Customer: Peter Williams

Date: 11th October 2014
Ive just received my grandfathers medals in their frame. I just wanted to say how beautiful they look and to thank you for the work and effort. My mother, his daughter, was moved to tears. Thank you very much.
Customer: Darrell Warren

Date: 6th October 2014
Just like to say thanks for engraved glasses cases. They were presented last Friday and went down very well.
Customer: John Gillis

Date: 6th October 2014
I would just like to thank you for the OUTSTANDING service. The folder arrived Friday, it is so nice to deal with a company such as yours with incredible customer service.
Customer: Bill

Date: 6th October 2014
Always good stuff!
Customer: Mark Thomson

Date: 5 October 2014
I have now received my National service Medal, which you beautifully restored. I am highly delighted with the workmanship and excellent attention when I visited your shop in Shrewsbury. My appreciation to all involved.
Customer: A N Tetley

Date: 3rd October 2014
Many thanks for remounting the medals awarded to my Great Uncle, which I received this morning. They look magnificent.
Customer: V G Norton

Date: 30th September 2014
Framed medals arrived safely and we are delighted - thank you once again. Will be back in touch as probably will have another one !!
Customer: Dawn Goodings

Date: 20th September 2014
I would like to say thank you for the excellent work on the remounting of my medals. They look very good in the storage case.
Customer: Mr K C Carpenter

Date: 18th September 2014
Just wanted to say a huge, somewhat delayed, thank you for the superb job with my medal. Thanks so much for doing them and getting them back to me in time for the 70th anniversary.
Customer: Mr Clare

Date: 28th July 2014
I wish to say a very big “Thank You” for the excellent, very fast service, and the superb quality items you have provided. I was amazed and delighted that the order arrived so quickly. The 2 engraved Spectacle cases are great and will be a lovely surprise birthday gift for my husband . Know he will be absolutely thrilled with them. They are something very special! Thanks to all concerned - from your Phone Orders dept. to those who engraved them and those who packaged and sent them. Look forward to buying more from your catalogue in the future!
Customer: Mrs M Holdsworth

Date: 18th July 2014
My recent order arrived safely from you today and I am writing to say how very pleased I am with everything you have done. The whole process from the initial enquiry to completion has been excellent. On occasions, my wide has had to telephone with a query and has always had courteous and efficient service.

Date: 18th July 2014
My order for Graduation Tankards arrived in plenty of time and I would just like to thank you for your thoughtfulness in arranging for that to happen.
Customer: Mr R Spearman

Date: 10th June 2014
Just a note to thank you very much for the excellent job that you did on re-furbishing and mounting my late father’s medals. They will now provide a wonderful and permanent memory of his service. I am very grateful.
Customer: Mr Carson

Date: 5th June 2014
The new order for the table mats arrived today and I am absolutely delighted with them. They are exactly what I wanted and I can’t thank you enough for helping with this matter. I shall have no hesitation in recommending your company to my friends and acquaintances - the work is excellent and your understanding of the problem was a great advertisement for the firm.
Customer: Mr McArthur

Date: 2nd June 2014
Many thanks for fast efficient service. The watch arrived this morning (02/06/14) in plenty of time for the birthday; and is just right. I think that she will love it.
Customer: J Cloutman

Date: 2nd June 2014
Thank you for court mounting my medals they arrived back to me today 31st of May. They look great We have an armed forces parade 0n the 28th June and they will be worn with pride on my right hand side. I am with the Aden veterans association there a a few of us up and down the country its good to be involved.
Customer: A Tindall

Date: 20th May 2014
Hi I would like to say a big thank you for the veterans star medal and to let you know that I have received the ribbon and miniature medal today. They are definitely worth the wait. This was bought for my father in law for his 75th birthday and even though I received it a few days after it was worth it. Once again thank you do very much.
Customer: Mrs S Wilson

Date: 20th May 2014
The tankard came yesterday, many thanks, I am very happy with it. Best regards.
Customer: P Serhatlic

Date: 19th May 2014
I am writing to express my thanks for making such a good job of the presentation of my grandfather’s medals. The layout with the cap badge and photographs is very striking and I am delighted with the result. In the centenary year it makes a fitting tribute to him. Many thanks for your excellent work.
Customer: Mr Drummond

Date: 19th May 2014
Thank you my recent order which I have now received in full, what a fantastic job on my medals and the engraving they are now mounted properly in their cases for everyone to see, also I always found your staff very helpful and polite at all times your service was exemplary thank you very much for listening and giving me exactly what I wanted I will be recommending Award Medals to all of my army mates.
Customer: S Waner

Date: 20th May 2014
Thank you so very much for bringing forward the delivery date for our sons birthday Welsh dragon patriot watch. The watch arrived 4 days earlier than expected.
Customer: Mr Walton

Date: 12th April 2014
I would like to thank you for my medal bar brooch, which arrived in the post this morning. It had been a pleasure to deal with your company. The customer service was second to none, and the bar brooch is stunning. Many Thanks again. Kind regards.
Customer: D Moss

Date: 24th March 2014
Hi. My Order arrived on Saturday. I am so pleased with it, your workmanship, customer service and delivery speed are all outstanding, thank you so much.
Customer: Emma

Date: 19th March 2014
I have just received my order and would like to say a personal thank you, they are perfect better than anything I could have imagined, thank you so much I will be using your services again in the future. A very happy customer x
Customer: Mrs J Smith

Date: 28th January 2014
The above mentioned order arrived today and I just wanted to tell you that I am impressed - not only with the quality of the products (medal storage cases) but also with the very polite and very unique thank you card which was enclosed and, in this case, signed by Nicola. Your service was exra-ordinary and I thank you for it.
Customer: Mr Cruickshank

Date: 30th April 2013
I feel that I must write to you and your team and thank you all for a first class job. I am truly delighted with your work and it is clear that a great deal of care and consideration has been taken in the display that you have framed for me.
Customer: Mr Grey

Date: 10th April 2013
Thanks so much for all your efforts in preparing the bespoke medal frame for us. You kept me informed throughout the process, it arrived yesterday exactly as promised and it looks brilliant, even better than I had imagined. To be honest, I didn not think it would be possible to get such a great result at such short notice, so I take my hat off to you and all at Award. Wonderful product and great customer service throughout the entire process, so much appreciated and thanks again. My father will love this gift.
Customer: Mr J Kelly

Date: 18th March 2013
Very Good Website, everything done in military fashion.
Customer: Mr G Sutherland

Date: 11th February 2013
Got the Hong Kong medal, it’s great, we presented my mate with it last night, he was over the moon, I really should have bought and booked the medal before xmas, so the wait on the medal was not your company,s fault, it was mine for not pre planning, thanks a million, will buy again from your company and would recommend you to my mates. Very good communication and very nice customer service from yourself, thank you.
Customer: Mr R Mason

Date: 22nd October 2012
I am sending this to thank you so much for expediting my order for two pairs of personalised cufflinks. I asked for them quickly as they were needed for a family wedding reception , they were more or less done by return of post. The cufflinks are not only good value but also are of great quality and they look fantastic. Many Thanks for your service and exceptional customer service.
Customer: Mr Tierney

Date: 22nd October 2012
Hi and a big Thank you to all the Team, yet again Award have come up with the goods and on time - keep up the Great work.
Customer: Mr D Donovan

Date: 12th October 2012
I was extremely impressed with the ease of ordering with you from overseas and was pleasantly surprised by the relatively low postage costs. I would like to thank you for such an excellent service.
Customer: Mr S Waller

Date: 9th October 2012
I wish to thank you, as the replacement baseball hat which arrived this morning!!!!! in this day and age I am amazed - thank you ALL once again.
Customer: Mr Cutress

Date: 24th September 2012
Thank you so much for your speedy service. The quality of the medal and presentation box is first class. It is an excellent commemoration of his service, which he will treasure.
Customer: J Jones

Date: 13th September 2012
I have recently ordered your Oak Compendium Box, I would just like to say how impressed I am at the quality of the item and the service you provided. My Grandad recently passed away and left me the war medals that he earned during the 2nd World War - the box and personalised engraving that you offered is a fitting tribute and I am delighted I ordered from you.
Customer: Mr Wilkinson

Date: 4th September 2012
Thank you for my replacement glasses received today. I could not wish for more from your company, the replacements are perfect.
Customer: Mr B Taylor

Date: 4th July 2012
Good afternoon, Just a quick email to let you know we have received our order in good order. Many thanks for the excellent service provided. Kind regards.
Customer: Barry and Helen Grunnell

Date: 20th June 2012
I have just taken receipt of my medals which you kindly repaired for me. I would like you to know how much I appreciate the excellent job you have done. I shall certainly be recommending your company to friends, relatives and colleagues.
Customer: M Jones

Date: 6th March 2012
Received two Commemorative Medals today as ordered and I am so impressed with the quality I have ordered a third by phone this morning. Well done!
Customer: Mr Lewis

Date: 5th March 2012
I just wanted to say how impressed I am with your prompt service, quality of goods and the helpfulness of your staff. I have been using your company for about a year and every time it gets better! It is so refreshing to find an on-line company that is stress free!
Customer: Mr S Chandler

Date: 29th February 2012
I thank you for a superb and truly excellent job you have accomplished with the mounting of a duplicate set of WWII medals and bars, THANK YOU ONCE AGAIN FOR A MOST PROFESSIONAL JOB. Truly thankful.
Customer: Mr R Perkins

Date: 25th February 2012
Thank you so much for the high quality display case your company has produced for my late-uncle’s medals and memorabilia. I am delighted with the end result and every aspect of your process up to and including the careful packaging and courier delivery. Please pass on my thanks to those concerned.
Customer: Mr R Jones

Date: 6th February 2012
Order received today. I wish to thank you both for a truly stupendous presentation of the medals my grandfathers earned in what was a truly horrific period in his life, one which, like so very many others, he did not fully recover from. The family will treasure it. I shall be in touch for the mounting of my fathers WW2 medals, and my Jubilee medal, shortly. Thank you once again.
Customer: Mr Perkins

Date: 2nd February 2012
I would like to take this time to thank you for the copies of my Grandfathers medals and frame. The finished product is better than i could have imagined. As this is a present for my fathers birthday i can guarantee he will be extremely proud. Thanks again.
Customer: Stuart Crofts

Date: 25th January 2012
Just to let you know I received my medal frame back from you today. I love the medal frame very much and would just like to thank you and your staff very much for carrying out such professional work.
Customer: S Mclaren

Date: 23rd January 2012
Thank you for mounting my husbands service medals in a display box. I was really pleased with them. I think you have done an excellent job.
Customer: Mrs Pennington

Date: 15th August 2011
Dear Jayne, thanks very much for your reply and arranging the refund. It is a shame about the stock levels, however the excellent communications I have received from you mean I would definitely look to use your company in the future.
Customer: Mr Cullen

Date: 16th July 2011
Just wanted to let you know how pleased I was with replacement medals and display case of my grandfathers medals. I had got these because my mother is now 92yrs.old and never knew her father, she was born in 1919 and he died (as the result of mustard gas poisoning) in 1920. The original medals had been lost and she had never seen then, the pleasure and surprise when she saw them was wonderful to see and for us as a family very emotional. They are now proudly displayed on her wall in her room at the residential home (she has just reluctantly just moved too) Once again thank you for giving my mother a little of her past back.
Customer: Mrs Middleton

Date: 14th July 2011
Just a short note to thank you for dealing with my order so promptly. The wallet and coin arrived today, only 3 days after I placed my order and in time for my brother-in-laws 50th Birthday. What an excellent service you provide and with quality products. Many thanks again. With best wishes Mrs Wright.
Customer: Mrs Wright

Date: 11th July 2011
I have just collected the decanter and am really impressed with it. Just like to say many thanks for your assistance in resolving the problems with my order. If anyone asks I would thoroughly recommend your service. Many Thanks.
Customer: Mr Houston

Date: 8th July 2011
I am just emailing to let you know how very delighted I am with the engraved spectacle case and Poppy brooch which I received this morning - and so quickly after ordering. I will certainly be in touch again when I am looking for presents for my colleagues. Will pass the extra brochure on to a colleague as he was commenting on the quality of a baseball hat which another colleague was wearing at the weekend (which I purchased from you last year) and which is much better than our Association produces. Thank you again.
Customer: E Holden

Date: 5th July 2011
A note to say thanks for your excellent communication and service.
Customer: Mr Taylor

Date: 30th June 2011
I recently purchased a National Service Commemoration to give to my husband as a Golden Wedding gift and I would like to congratulate you on the quality of the product. Needless to say my husband was absolutely thrilled with it and was quite overcome. Many thanks.
Customer: Mrs A Windham

Date: 29th June 2011
I received my wine glasses on Friday, once again excellent service so many thanks, I will use you again in the future.
Customer: Mr Hayton-Williams

Date: 27th June 2011
I have just received the above order for which I thank you. Congratulations once again on your prompt and efficient service - it would be nice if all companies had your high standards.
Customer: Mr E Rowley

Date: 22nd June 2011
I have just received the Military Service Plaque for my son and want to let you know how pleased my wife and I are with the Plaque which will take pride of place in his flat. Once again thank you for an excellent product.
Customer: Mr & Mrs Barker

Date: 22nd June 2011
I have today received my order and felt that I had to contact you to say how delighted I am with the quality of the item, the speed of service and the courtesy of your staff.
Many thanks and keep up the good work.
Customer: Mr H Scott

Date: 9th June 2011
Received today with thanks two "Polo Shirts" (L & EX L) with the Queens Royal Lancer badge. My father is really pleased with them and so am I. Thank you so much for your kind and prompt attention, we hope to order more items in the future.
Customer: K Clark

Date: 8th June 2011
Hi just a short note to thank you for your outstanding service, placed an order last week and took delivery of the order today here in Canada, looking at buying more from you . Thanks again.
Customer: Mr Villers

Date: 2nd June 2011
Many thanks for dispatching my order so quickly. I wanted to wear the tie for my Fathers funeral and it has arrived in good time. Father was a Normandy Veteran so I will wear the tie with pride and fond memories. Kind regards.
Customer: Mr Bennett

Date: 2nd June 2011
I received my order next day, I am so very impressed - you are the best mail order company I have ever dealt with and I will be recommending you to over 7000 Air Cadets that I am the Chairman over.
Customer: Mr Maund

Date: 2nd June 2011
My framed medals and Photos arrived today. To say I am delighted is an understatement. The quality of workmanship involved in the layout and presentation is excellent and as a result we now have something to treasure and pass on to the next generation instead of the medals languishing in a box in the loft. Please pass on my thanks to all involved. First Class.
Customer: Mr Wallace

Date: 25th May 2011
Thank you once again for your prompt assistance and excellent service.
Customer: Mr Turner

Date: 16th March 2011
I am a serving Army Cadet Force Instructor now into my 6th year and been a cadet for 4 years too. The Commemorative Cadet Forces Medal is a great momento if anything to be in possession on to commemorate the length of time the cadet forces have taken up the interest of youths throughout the years. Ill be proud to took at this medal and say "I played a part in this".
Customer: A Hamilton

Date: 8th Novemner 2010
Thank you for the on-time delivery of the sweetheart Brooch which arrived on Saturday morning. My wife was delighted with the brooch, especially as she had no idea that I had ordered one. She will be wearing it at the Royal Albert Hall next Saturday for the British Legion Festival of Remembrance and also on Sunday morning in Whitehall for the Remembrance Service. Once again many thanks and best regards to you and your colleagues at Award Productions.
Customer: Mr Owen

Date: 12th October 2010
Received the Bannerman CLAN plaque today , brilliant , great , and what’s more what a speedy efficient service. I was not expecting it for a few weeks.
Customer: Mr Bannerman

Date: 1st October 2010
Just like to let you know I have received my RAF commemorative medal and I am totally thrilled with it. I will be ordering other medals that I am eligible for as the medal I have now received is fantastic. So far I have been able to recognise a further 4 commemorative medals that I will be ordering over the coming weeks so you will be seeing plenty of orders from me in the near future.

Thank you very much with everything you have done so far with the previous orders I have already placed and I hope this continues with the other orders I am planning to place with you as I believe your service is exemplary.
Customer: Mr Forster

Date: 1st October 2010
I received my order yesterday and It is just what I wanted. The whole thing is excellently produced and the workmanship is of a high standard. I would like to say thank you to you and your staff for all the help you have given me in getting my order produced.
Customer: F Hepple

Date: 21st September 2010
I have just received my medals back and in a frame, to say thank you and how pleased I am, just what I wanted. Many thanks again.
Customer: J Coleman

Date: 8th September 2010
Just a thank you letter for the safe receipt of my Blazer Badge. I was very please with the finished product, and appreciate the difficulty in inserting the inscription. Thank you once again.
Customer: B Saunders

Date: 25th August 2010
Thank you very much for dealing with my order so quickly. My husband was delighted to receive the medals on his birthday - it was a complete surprise for him and he hadn`t had any ideas about presents this year. I have told several friend about your excellent service and no doubt they will contact you in the future. Thank you once again.
Customer: Mrs J Mardon

Date: 25th August 2010
Please accept my most sincere thanks for my Blazer Badge which arrived today. I am delighted with the superb quality of the finished article. The badge it had replaced is almost 67 years old. Many thanks, your products are first rate!
Customer: Mr J Appleton

Date: 18th August 2010
I am very pleased to inform you that the order arrived safely and in good condition. Lynne and I are very pleased with the final product and it is a bonus the placemats have arrived for our party at the weekend.
Customer: D and L Singleton

Date: 10th August 2010
Please accept my grateful thanks for making of the Special A.D. Wings Badge that I requested. I must thank you for the workmanship that went into making this badge. I was surprised when I was told that you could make one and more surprised when I saw the final finished job. Again, many thanks for a job well done.
Customer: S Connor

Date: 5th August 2010
Thank you so much for the picture watch, it is absolutely beautiful. I am thrilled to bits with it, it will be admired by many people tomorrow. I bought a coin watch from you 3 years ago and that is still the envy of many men!! Thank you
Customer: A Duffy

Date: 29th July 2010
Thank you for the prompt delivery of my order, it arrived today and by this afternoon the buttons were on a new Blazer, and just finish it off. Once again many thanks, I look forward to placing more orders with you in the future.
Customer: Des Wyard

Date: 19th July 2010
Dear Sir, Regarding: Military Tantalus & 2 Decanters; Many thanks for the safe delivery which I received this morning by Courier. Having examined your workmanship, in a word - fantastic!! The quality of the product is well above my expectations and it will be making a great gift when I present it to the Officers Mess members on 4th August. I will be keeping your website reference and catalogue in view for further presentations that I have in mind.
Customer: Col. Vince MBE

Date: 11th July 2010
Thank you! Your help and friendliness on the phone and your promptness in delivery was outstanding. Thank you.
Customer: E Johnson

Date: 8th July 2010
I ordered my fathers medal on the 29th June , I spoke to a lovely lady when I phoned to confirm some details , I asked how long it would take for my fathers national service medal to arrive the lady told me as I had asked for engraving it may take a few days !! I explained it was my fathers 80th on July 1st, the lady said to me lets see what we can do. On the 2nd July there was a knock at the door a parcel for me. On opening it I was so surprised it was the medal, on Saturday 3rd my father was presented with the medal by myself and the best bit on Sunday he was at RAF Cosford with his RAF Association, so how good did he feel marching with his colleagues and wearing his medal and a photo with Air Chief Marshall. Please pass on my thanks you made a family very happy and a proud ex service man very happy awesome service
Customer: Mr N Watkins

Date: 8th July 2010
This is just to let you know that the medal and the bits and pieces that accompanied it arrived complete and in good order. Let me say that it looks very good and well up to expectation. Many thanks, most efficiently carried out.
Customer: Mr Gardener

Date: 7th July 2010
I have just received my framed mounting of the medals awarded to my father and my two brothers. They look wonderful. You made a superb job of a difficult task. Very Many Thanks.
Customer: Mr Boulton

Date: 6th July 2010
Thank you so much for sending me the medals that I asked you to tidy up. I love the new ribbons and the re-polish is superb. I was able to wear them with pride and confidence last Sunday at the church parade. Grateful thanks.
Customers Name: Mrs L Stewart

Date: 5th July 2010
I would like to comment you for your excellent service. It is nice to find such helpful, friendly service in this day and age.
Customers Name: Mrs L Snelson

Date: 4th July 2010
You have recently made a reproduction of my theological college blazer badge. How absolutely thrilled I am with what you have produced. It is better than the original. Well done! I shall recommend you to others.

Customer: Rev Hay

Date: 3rd July 2010
Thank you for fine and prompt order for medals received yesterday. I have retained the catalogue and will be in touch later in the year with presents in mind.
Customer: Mr Driffield

Date: 24th June 2010
Dear Award Productions, I would like to say how pleased I am with two separate orders I made with you. The WW2 replacement medals mean a lot to myself and my family in memory of my Granddads service they look fantastic. Also my engraved Cadet Forces Medal I am very pleased with, something to remember my Cadet life by. Thank you for a brilliant service,
Customer: William Pallett.

Date: 23rd June 2010
I am absolutely delighted with the workmanship and the presentation of my medals and the obvious care taken in mounting them in the frame. I am sure you get a flood of praises for your work – just add this letter to the pile! Thank you once again – a worthy heirloom to hand to the grandchildren.
Customer: M Williams

Date: 21 June 2010
My Godson has received his tankard and it arrived on his 21st birthday! Thank you for a really prompt service. He is delighted with his present and I shall certainly recommend your company to my friends and use you again if I need a personalised gift.
Customer: Mrs S Bentley

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"Just a very wonderful response to my request to speed up the medal for the Merchant Navy for my old pal. He is delighted: - many thanks for your rapid response."
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