AWARD is committed to making your experience of ordering as easy and straightforward as possible with the very best after-sales service. Here is a selection of comments made by very satisfied customers.......
I am just writing to say thank you. I picked up my Great Uncle's medals yesterday from Shrewsbury. The package is very well presented. I can't wait to show them to the family.
Thank you very very much for the great fantastic work you did on the Medal Sets you sent to me. They are a great tribute to my fathers memory and the service he had in the Royal Air Force. I am very proud and honoured to have received these medals in his name.
Arrived this morning! Thank you very much. Amazing service.
I would just like to thank you and your team for ensuring my fathers ribbon bar arrived so quickly before his funeral. I ordered it yesterday and it arrived in perfect condition today, he would have been so proud to wear this. Thank you all so much.
Thank you so much for the effort that you have put into this – outstanding and very, very much appreciated.
Just to let you know that the medals were received today. Thanks for the excellent customer service you have provided to me through the whole process. Thank you and best wishes.
I was disappointed to hear at first that the brooch was out of stock, so thank you so much for going the extra mile and checking your other branches. In this age of internet shopping it would have been so easy for you to just leave it as being out of stock, so once again thank you so much for the extra effort it is much appreciated.
I have received my husband's replica medal and his grandfather's medals from the First World War today, and I just wanted to thank you for the incredible job you have done! I almost can't believe that the First World War medals are the same that I sent you! They are immaculate! Thank you ever so much for the beautiful job you have done!
I would just like to thank you for my recent purchase. The medal arrived today, my grandad is delighted with it. The service I received has been wonderful, thank you again, I would highly recommend this company.
I have been a client of Award Productions for some time now and have always found the service provided polite, professional, courteous and very efficient. Today, however, the service was exemplary........really was marvellous service and very much appreciated.
I am 'Gobsmacked' at your virtually overnight service. The order was waiting on my doorstep next day. The order has been completed to my complete satisfaction.
Once again I can’t but give you the highest of praise for your truly super customer service response ,in this day and age its really nice to find such treatment from a large company.
I would like to thank you for your fantastic customer service.
Thanks to the first rate service you and your colleagues provide. It is possible the bring family history back to life as it were for future generations.
JPackage received today in good condition, thanks very much for your advice and assistance in this matter, well worth it, FANTASTIC all round service, highly recommended, mother in law will be extremely pleased, we expect tears, ( of delight ) /p>
The framed medals arrived safely and I am really pleased with the result which is excellent. I will be in touch shortly to get another of my relation’s medals mounted in a similar way.
We have received our order, and I just wanted to say thank you so much, they are perfect! I have to say my husband had tears in his eyes when he saw the three of them (of pride and happiness I might add) - please thank everyone concerned, from the mounting through to whomever managed to clean up the photograph reprint, it is all beyond our expectations! G McCombie
The parcel arrived today. Thank you so much it’s just perfect. PLEASE THANK ALL THOSE INVOLVED FOR THE EARLY DELIVERY.
About two weeks ago I got my medals framed and I just want to say a huge thanks! They look so beautiful and well looked after. The frame really makes my grandad’s medals stand out and well presented. Thank you so much for your love and detail into cleaning and restoring them, you have made my family so proud and happy to see them framed on the wall.
Thank you for your prompt service in arranging a replacement item. Again I receive service beyond comparison, and this fact will be mentioned on the regimental and home HQ web sites.
Just to say a big thank you to you and the company for such excellent customer services. I placed an order on the Thursday 25th and received the order today, Monday 29th.