At awardmedals.com we are committed to making your visit as easy and straightforward as possible. This doesn’t end when you have paid your money, we strive to achieve the very best after sales service that we possibilly can. Here is a selection of comments made by satisfied customers.......
Latest Feedback:
Date: 30th April 2013
I feel that I must write to you and your team and thank you all for a first class job. I am truly delighted with your work and it is clear that a great deal of care and consideration has been taken in the display that you have framed for me.
Customer: Mr Grey
Date: 10th April 2013
Thanks so much for all your efforts in preparing the bespoke medal frame for us. You kept me informed throughout the process, it arrived yesterday exactly as promised and it looks brilliant, even better than I had imagined. To be honest, I didn not think it would be possible to get such a great result at such short notice, so I take my hat off to you and all at Award. Wonderful product and great customer service throughout the entire process, so much appreciated and thanks again. My father will love this gift.
Customer: Mr J Kelly
Date: 18th March 2013
Very Good Website, everything done in military fashion.
Customer: Mr G Sutherland
Date: 11th February 2013
Got the Hong Kong medal, it’s great, we presented my mate with it last night, he was over the moon, I really should have bought and booked the medal before xmas, so the wait on the medal was not your company,s fault, it was mine for not pre planning, thanks a million, will buy again from your company and would recommend you to my mates. Very good communication and very nice customer service from yourself, thank you.
Customer: Mr R Mason
Date: 22nd October 2012
I am sending this to thank you so much for expediting my order for two pairs of personalised cufflinks. I asked for them quickly as they were needed for a family wedding reception , they were more or less done by return of post. The cufflinks are not only good value but also are of great quality and they look fantastic. Many Thanks for your service and exceptional customer service.
Customer: Mr Tierney
Date: 22nd October 2012
Hi and a big Thank you to all the Team, yet again Award have come up with the goods and on time - keep up the Great work.
Customer: Mr D Donovan
Date: 12th October 2012
I was extremely impressed with the ease of ordering with you from overseas and was pleasantly surprised by the relatively low postage costs. I would like to thank you for such an excellent service.
Customer: Mr S Waller
Date: 9th October 2012
I wish to thank you, as the replacement baseball hat which arrived this morning!!!!! in this day and age I am amazed - thank you ALL once again.
Customer: Mr Cutress
Date: 24th September 2012
Thank you so much for your speedy service. The quality of the medal and presentation box is first class. It is an excellent commemoration of his service, which he will treasure.
Customer: J Jones
Date: 13th September 2012
I have recently ordered your Oak Compendium Box, I would just like to say how impressed I am at the quality of the item and the service you provided. My Grandad recently passed away and left me the war medals that he earned during the 2nd World War - the box and personalised engraving that you offered is a fitting tribute and I am delighted I ordered from you.
Customer: Mr Wilkinson
Date: 4th September 2012
Thank you for my replacement glasses received today. I could not wish for more from your company, the replacements are perfect.
Customer: Mr B Taylor
Date: 4th July 2012
Good afternoon, Just a quick email to let you know we have received our order in good order.
Many thanks for the excellent service provided. Kind regards.
Customer: Barry and Helen Grunnell
Date: 20th June 2012
I have just taken receipt of my medals which you kindly repaired for me. I would like you to know how much I appreciate the excellent job you have done. I shall certainly be recommending your company to friends, relatives and colleagues.
Customer: M Jones
Date: 6th March 2012
Received two Commemorative Medals today as ordered and I am so impressed with the quality I have ordered a third by phone this morning. Well done!
Customer: Mr Lewis
Date: 5th March 2012
I just wanted to say how impressed I am with your prompt service, quality of goods and the helpfulness of your staff. I have been using your company for about a year and every time it gets better! It is so refreshing to find an on-line company that is stress free!
Customer: Mr S Chandler
Date: 29th February 2012
I thank you for a superb and truly excellent job you have accomplished with the mounting of a duplicate set of WWII medals and bars, THANK YOU ONCE AGAIN FOR A MOST PROFESSIONAL JOB. Truly thankful.
Customer: Mr R Perkins
Date: 25th February 2012
Thank you so much for the high quality display case your company has produced for my late-uncle’s medals and memorabilia. I am delighted with the end result and every aspect of your process up to and including the careful packaging and courier delivery. Please pass on my thanks to those concerned.
Customer: Mr R Jones
Date: 6th February 2012
Order received today. I wish to thank you both for a truly stupendous presentation of the medals my grandfathers earned in what was a truly horrific period in his life, one which, like so very many others, he did not fully recover from. The family will treasure it. I shall be in touch for the mounting of my fathers WW2 medals, and my Jubilee medal, shortly. Thank you once again.
Customer: Mr Perkins
Date: 2nd February 2012
I would like to take this time to thank you for the copies of my Grandfathers medals and frame. The finished product is better than i could have imagined. As this is a present for my fathers birthday i can guarantee he will be extremely proud. Thanks again.
Customer: Stuart Crofts
Date: 25th January 2012
Just to let you know I received my medal frame back from you today. I love the medal frame very much and would just like to thank you and your staff very much for carrying out such professional work.
Customer: S Mclaren
Date: 23rd January 2012
Thank you for mounting my husbands service medals in a display box. I was really pleased with them. I think you have done an excellent job.
Customer: Mrs Pennington
Date: 15th August 2011
Dear Jayne, thanks very much for your reply and arranging the refund. It is a shame about the stock levels, however the excellent communications I have received from you mean I would definitely look to use your company in the future.
Customer: Mr Cullen
Date: 16th July 2011
Just wanted to let you know how pleased I was with replacement medals and display case of my grandfathers medals. I had got these because my mother is now 92yrs.old and never knew her father, she was born in 1919 and he died (as the result of mustard gas poisoning) in 1920. The original medals had been lost and she had never seen then, the pleasure and surprise when she saw them was wonderful to see and for us as a family very emotional. They are now proudly displayed on her wall in her room at the residential home (she has just reluctantly just moved too) Once again thank you for giving my mother a little of her past back.
Customer: Mrs Middleton
Date: 14th July 2011
Just a short note to thank you for dealing with my order so promptly. The wallet and coin arrived today, only 3 days after I placed my order and in time for my brother-in-laws 50th Birthday. What an excellent service you provide and with quality products. Many thanks again. With best wishes Mrs Wright.
Customer: Mrs Wright
Date: 11th July 2011
I have just collected the decanter and am really impressed with it. Just like to say many thanks for your assistance in resolving the problems with my order. If anyone asks I would thoroughly recommend your service. Many Thanks.
Customer: Mr Houston
Date: 8th July 2011
I am just emailing to let you know how very delighted I am with the engraved spectacle case and Poppy brooch which I received this morning - and so quickly after ordering. I will certainly be in touch again when I am looking for presents for my colleagues. Will pass the extra brochure on to a colleague as he was commenting on the quality of a baseball hat which another colleague was wearing at the weekend (which I purchased from you last year) and which is much better than our Association produces. Thank you again.
Customer: E Holden
Date: 5th July 2011
A note to say thanks for your excellent communication and service.
Customer: Mr Taylor
Date: 30th June 2011
I recently purchased a National Service Commemoration to give to my husband as a Golden Wedding gift and I would like to congratulate you on the quality of the product. Needless to say my husband was absolutely thrilled with it and was quite overcome. Many thanks.
Customer: Mrs A Windham
Date: 29th June 2011
I received my wine glasses on Friday, once again excellent service so many thanks, I will use you again in the future.
Customer: Mr Hayton-Williams
Date: 27th June 2011
I have just received the above order for which I thank you. Congratulations once again on your prompt and efficient service - it would be nice if all companies had your high standards.
Customer: Mr E Rowley
Date: 22nd June 2011
I have just received the Military Service Plaque for my son and want to let you know how pleased my wife and I are with the Plaque which will take pride of place in his flat. Once again thank you for an excellent product.
Customer: Mr & Mrs Barker
Date: 22nd June 2011
I have today received my order and felt that I had to contact you to say how delighted I am with the quality of the item, the speed of service and the courtesy of your staff.
Many thanks and keep up the good work.
Customer: Mr H Scott
Date: 9th June 2011
Received today with thanks two "Polo Shirts" (L & EX L) with the Queens Royal Lancer badge. My father is really pleased with them and so am I. Thank you so much for your kind and prompt attention, we hope to order more items in the future.
Customer: K Clark
Date: 8th June 2011
Hi just a short note to thank you for your outstanding service, placed an order last week and took delivery of the order today here in Canada, looking at buying more from you . Thanks again.
Customer: Mr Villers
Date: 2nd June 2011
Many thanks for dispatching my order so quickly. I wanted to wear the tie for my Fathers funeral and it has arrived in good time. Father was a Normandy Veteran so I will wear the tie with pride and fond memories. Kind regards.
Customer: Mr Bennett
Date: 2nd June 2011
I received my order next day, I am so very impressed - you are the best mail order company I have ever dealt with and I will be recommending you to over 7000 Air Cadets that I am the Chairman over.
Customer: Mr Maund
Date: 2nd June 2011
My framed medals and Photos arrived today. To say I am delighted is an understatement. The quality of workmanship involved in the layout and presentation is excellent and as a result we now have something to treasure and pass on to the next generation instead of the medals languishing in a box in the loft. Please pass on my thanks to all involved. First Class.
Customer: Mr Wallace
Date: 25th May 2011
Thank you once again for your prompt assistance and excellent service.
Customer: Mr Turner
Date: 16th March 2011
I am a serving Army Cadet Force Instructor now into my 6th year and been a cadet for 4 years too. The Commemorative Cadet Forces Medal is a great momento if anything to be in possession on to commemorate the length of time the cadet forces have taken up the interest of youths throughout the years. Ill be proud to took at this medal and say "I played a part in this".
Customer: A Hamilton
Date: 8th Novemner 2010
Thank you for the on-time delivery of the sweetheart Brooch which arrived on Saturday morning.
My wife was delighted with the brooch, especially as she had no idea that I had ordered one.
She will be wearing it at the Royal Albert Hall next Saturday for the British Legion Festival of Remembrance and also on Sunday morning in Whitehall for the Remembrance Service. Once again many thanks and best regards to you and your colleagues at Award Productions.
Customer: Mr Owen
Date: 12th October 2010
Received the Bannerman CLAN plaque today , brilliant , great , and what’s more what a speedy efficient service. I was not expecting it for a few weeks.
Customer: Mr Bannerman
Date: 1st October 2010
Just like to let you know I have received my RAF commemorative medal and I am totally thrilled with it. I will be ordering other medals that I am eligible for as the medal I have now received is fantastic. So far I have been able to recognise a further 4 commemorative medals that I will be ordering over the coming weeks so you will be seeing plenty of orders from me in the near future.
Thank you very much with everything you have done so far with the previous orders I have already placed and I hope this continues with the other orders I am planning to place with you as I believe your service is exemplary.
Customer: Mr Forster
Date: 1st October 2010
I received my order yesterday and It is just what I wanted. The whole thing is excellently produced and the workmanship is of a high standard. I would like to say thank you to you and your staff for all the help you have given me in getting my order produced.
Customer: F Hepple
Date: 21st September 2010
I have just received my medals back and in a frame, to say thank you and how pleased I am, just what I wanted. Many thanks again.
Customer: J Coleman
Date: 8th September 2010
Just a thank you letter for the safe receipt of my Blazer Badge. I was very please with the finished product, and appreciate the difficulty in inserting the inscription. Thank you once again.
Customer: B Saunders
Date: 25th August 2010
Thank you very much for dealing with my order so quickly. My husband was delighted to receive the medals on his birthday - it was a complete surprise for him and he hadn`t had any ideas about presents this year. I have told several friend about your excellent service and no doubt they will contact you in the future. Thank you once again.
Customer: Mrs J Mardon
Date: 25th August 2010
Please accept my most sincere thanks for my Blazer Badge which arrived today. I am delighted with the superb quality of the finished article. The badge it had replaced is almost 67 years old. Many thanks, your products are first rate!
Customer: Mr J Appleton
Date: 18th August 2010
I am very pleased to inform you that the order arrived safely and in good condition. Lynne and I are very pleased with the final product and it is a bonus the placemats have arrived for our party at the weekend.
Customer: D and L Singleton
Date: 10th August 2010
Please accept my grateful thanks for making of the Special A.D. Wings Badge that I requested. I must thank you for the workmanship that went into making this badge. I was surprised when I was told that you could make one and more surprised when I saw the final finished job. Again, many thanks for a job well done.
Customer: S Connor
Date: 5th August 2010
Thank you so much for the picture watch, it is absolutely beautiful. I am thrilled to bits with it, it will be admired by many people tomorrow. I bought a coin watch from you 3 years ago and that is still the envy of many men!! Thank you
Customer: A Duffy
Date: 29th July 2010
Thank you for the prompt delivery of my order, it arrived today and by this afternoon the buttons were on a new Blazer, and just finish it off. Once again many thanks, I look forward to placing more orders with you in the future.
Customer: Des Wyard
Date: 19th July 2010
Dear Sir, Regarding: Military Tantalus & 2 Decanters; Many thanks for the safe delivery which I received this morning by Courier. Having examined your workmanship, in a word - fantastic!! The quality of the product is well above my expectations and it will be making a great gift when I present it to the Officers Mess members on 4th August. I will be keeping your website reference and catalogue in view for further presentations that I have in mind.
Customer: Col. Vince MBE
Date: 11th July 2010
Thank you! Your help and friendliness on the phone and your promptness in delivery was outstanding. Thank you.
Customer: E Johnson
Date: 8th July 2010
I ordered my fathers medal on the 29th June , I spoke to a lovely lady when I phoned to confirm some details , I asked how long it would take for my fathers national service medal to arrive the lady told me as I had asked for engraving it may take a few days !! I explained it was my fathers 80th on July 1st, the lady said to me lets see what we can do. On the 2nd July there was a knock at the door a parcel for me. On opening it I was so surprised it was the medal, on Saturday 3rd my father was presented with the medal by myself and the best bit on Sunday he was at RAF Cosford with his RAF Association, so how good did he feel marching with his colleagues and wearing his medal and a photo with Air Chief Marshall. Please pass on my thanks you made a family very happy and a proud ex service man very happy awesome service
Customer: Mr N Watkins
Date: 8th July 2010
This is just to let you know that the medal and the bits and pieces that accompanied it arrived complete and in good order. Let me say that it looks very good and well up to expectation. Many thanks, most efficiently carried out.
Customer: Mr Gardener
Date: 7th July 2010
I have just received my framed mounting of the medals awarded to my father and my two brothers. They look wonderful. You made a superb job of a difficult task. Very Many Thanks.
Customer: Mr Boulton
Date: 6th July 2010
Thank you so much for sending me the medals that I asked you to tidy up. I love the new ribbons and the re-polish is superb. I was able to wear them with pride and confidence last Sunday at the church parade. Grateful thanks.
Customers Name: Mrs L Stewart
Date: 5th July 2010
I would like to comment you for your excellent service. It is nice to find such helpful, friendly service in this day and age.
Customers Name: Mrs L Snelson
Date: 4th July 2010
You have recently made a reproduction of my theological college blazer badge. How absolutely thrilled I am with what you have produced. It is better than the original. Well done! I shall recommend you to others.
Customer: Rev Hay
Date: 3rd July 2010
Thank you for fine and prompt order for medals received yesterday. I have retained the catalogue and will be in touch later in the year with presents in mind.
Customer: Mr Driffield
Date: 24th June 2010
Dear Award Productions, I would like to say how pleased I am with two separate orders I made with you. The WW2 replacement medals mean a lot to myself and my family in memory of my Granddads service they look fantastic. Also my engraved Cadet Forces Medal I am very pleased with, something to remember my Cadet life by. Thank you for a brilliant service,
Customer: William Pallett.
Date: 23rd June 2010
I am absolutely delighted with the workmanship and the presentation of my medals and the obvious care taken in mounting them in the frame. I am sure you get a flood of praises for your work – just add this letter to the pile! Thank you once again – a worthy heirloom to hand to the grandchildren.
Customer: M Williams
Date: 21 June 2010
My Godson has received his tankard and it arrived on his 21st birthday! Thank you for a really prompt service. He is delighted with his present and I shall certainly recommend your company to my friends and use you again if I need a personalised gift.
Customer: Mrs S Bentley
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